Refund policy

Return & Refund Policy

Last Updated: [08-06-2026]

At Mivoria, we strive to ensure customer satisfaction. If you are not completely satisfied with your purchase, you may request a return subject to the terms below.

7-Day Return Policy

Customers may request a return within 7 days of receiving their order.

To be eligible for a return:

The item must be unused, unworn, and in its original condition.
The item must be returned in its original packaging.
Proof of purchase (order number or receipt) is required.
Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

To help us resolve the issue quickly, please provide:

Your order number
Photos of the product
Photos of the packaging

After verification, we will offer a replacement or refund where applicable.

Refunds

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.

If approved:

The refund will be issued to your original payment method.
Refund processing may take 5–10 business days, depending on your bank or payment provider.
Return Shipping
Customers are responsible for return shipping costs unless the product arrived damaged, defective, or incorrect.
Original shipping charges are non-refundable.
Non-Returnable Items

The following items are not eligible for return:

Used products
Products damaged due to misuse, negligence, or improper handling
Items returned without original packaging
Products returned after the 7-day return period
Order Cancellation

Orders can be cancelled within 12 hours of placement. Once an order has been processed or shipped, cancellation requests may not be accepted.

Contact Us

For return, refund, or cancellation requests, please contact:

Mivoria Support
Email: mivoriaofficial@gmail.com
Website: mivoria.in

We will respond as quickly as possible to assist you.